What can social media do for your business?
If you’ve avoided using social media so far you may want to think again. There are many advantages for marketing your business this way.
Better customer service:
Your customers can ask you questions through social media but you need to be proactive and answer – making yourself visible on social networks. Real time communication makes happy customers.
You can easily improve brand awareness through social media – give your business a human voice people can relate to.
Manage your reputation:
Answering complaints and quickly and sensitively can effectively diffuse any negativity resolving any issues the customer may have. The less time a customer has to wait to have their problem dealt with the better!
Increase trust in your business:
Seeing your business is active in social media helps give potential customers trust – you are showing you care about your customers and can be contacted easily.
Gain real customer insights:
If you know what your customers want you can make your website content, product or service more attractive and relevant to your customers.
Promote your content:
Increase awareness of each new blog post you publish by putting them on social media. If you use social media with high quality content you can attract new customers building authority in your expertise.
Drive your website traffic:
If you’re active in social media you can increase the amount of traffic to your website leading to sales. Being talked about and mentioned on social media will be picked up by Google and helps your website rank better with SEO.
Facebook, Twitter, Google+, Pinterest, Linkedin, Instagram
With our experience in setting up business accounts like Facebook, Google + and Twitter we can get you going in the world of social media today!
Selling on Social Media
We can also set you up with a store on your website, Facebook or eBay and advise you on the best way to sell or promote your services.
Training and Support
We’ll train you and guide you on the best way to use these tools to promote your business.